Privacy Policy

1. Introduction

ZiggyTech Ventures LLC (“ZiggyTech,” “we,” “us,” or “our”) is a Nevada limited liability company (EIN: 41-4738365) that provides scheduling software and related business services through ZiggySchedule.

This Privacy Policy describes how we collect, use, disclose, and protect information in connection with ZiggySchedule and all related services operated by ZiggyTech Ventures LLC (collectively, the “Services”).

2. Data Processor / Data Controller Distinction

ZiggyTech operates primarily as a data processor. Our business customers (you, the business) are the data controllers — you determine the purposes and means by which personal data of your clients is processed through our Services.

In limited circumstances, ZiggyTech acts as a data controller in its own right — for example, when processing account registration information, billing data, and usage analytics for our own business purposes.

If you are an end user or client of one of our customers and have questions about how your data is handled, please contact the business that uses our Services directly.

3. Information We Collect

3.1 Information Provided by Our Customers

When customers use our Services, they may upload or input data about their clients, including:

• Contact data: names, email addresses, phone numbers
• Scheduling data: appointment records, meeting notes
• Form data: any custom fields defined by the customer

We process this data solely as instructed by our customers.

3.2 Information We Collect About Customers

When you register or use our Services as a business customer, we collect:

• Account information: business name, owner name, email address
• Authentication data: usernames, hashed passwords
• Payment information: processed securely by Stripe
• Usage and log data: IP addresses, browser type, pages visited, timestamps

3.3 Automatically Collected Information

We use cookies and similar tracking technologies to collect device and browser identifiers, session data, and performance diagnostics. See our Cookie Policy for full details.

4. How We Use Information

We use information to:

• Provide, maintain, and improve the Services
• Send booking confirmations and reminder emails
• Process payments and send billing communications
• Provide customer support
• Detect and prevent fraud or security incidents
• Comply with applicable law and enforce our Terms

5. How We Share Information

We do not sell, rent, or trade your personal information. We may share information with:

All sub-processors are contractually bound to process data only as instructed.

6. California & Nevada Privacy Rights

California residents have rights under the CCPA/CPRA including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information.

Nevada residents have the right to opt out of the sale of covered information under Nevada SB220. We do not sell covered information of Nevada residents.

To exercise your rights, email legal@ziggytechventures.com.

7. Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal obligations. We implement encryption in transit (TLS 1.2+) and at rest (AES-256), role-based access controls, and multi-factor authentication for administrative access.

8. Email Communications & Opt-Out

When you book an appointment through ZiggySchedule, we (on behalf of the business host) will send you transactional emails including booking confirmations and appointment reminders. These are necessary to fulfill your booking.

Each email includes an unsubscribe or opt-out link. You may opt out of reminder emails at any time. Note that opting out of transactional confirmations may mean you do not receive important booking information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy with a new “Last Updated” date and by sending an email notice to the primary contact on your account.

10. Contact Us